The Plight of the CHRO Today
The global experiment in remote working has proven to be a resounding success. However, two roles in today’s organizations have been impacted significantly – the Chief Technology Officer and the Chief Human Resources Officer. While the CTOs have a playbook that is somewhat ready to use, CHROs are struggling with unprecedented challenges; from lack of over-arching policies, structures, processes, compliances and performance metrics to adapting the work force to work in the new normal. The disconnect between the younger generation’s loathing for the ‘babu-culture’ has only served to widen this rift and heighten the preference for remote work. To start with, CHROs need to think about the impact of remote work on the plethora of Labour Laws across the Centre, States and UTs that require hundreds of different filings. The impact spreads across the statutory records under various acts that regulate hours of work, remuneration, holidays, leaves, terms of employment and other c...